Many of these complaints have been resolved, but a lot of people were unhappy with … Rooms To Go offers a one-year limited warranty on most of the products we sell. We had to have several pieces replaced, due to being delivered broken or scratched. Yes, I said mgrs! Top Competitors: Ashley Furniture, Lazboy. Within the last 3 years, Rooms to Go has received 2638 complaints about their services. We have asked them to provide their order number and primary account phone number in order for us to investigate this matter further and proceed with a prompt response. While furniture delivery is not available to every state, many home accessories on roomstogo.com are shipped via UPS Standard Ground shipping. Rooms To Go customer service phone number along with tips, reviews, hours and other useful links. ZERO stars, I purchased a bed and mattress from rooms to go, they could not deliver the bed until two weeks after purchase. Discount Living Room Furniture near cost, at cost, or below cost. Top Competitors: Ashley Furniture, Lazboy. They expect you to wait around day after day for delivery, without compensating you for having to miss another day of work because of their faulty furniture. Rooms To Go customer service phone number along with tips, reviews, hours and other useful links. By visiting and using this site, you consent to the privacy policy, and placing of cookies by Parcel2Go.com and its partners. As we've had conversations with 2 asst store mgrs who both dropped the ball numerous times. Either by not being available when … Do I need to activate my account; if so, how do I activate it? Find weekly special offers that can be used at any of our furniture outlets. Rooms To Go complaints and reviews. Samples, specials, scratch and dent, warehouse items at … Of course I did! We NEVER saw the drivers, the truck, or anyone. Go to another furniture store stay far away from Rooms to Go they clearly do not care after … FREE UPS DELIVERY. The delivery truck arrives around 6pm with only one delivery guy, my son had to help him bring the items in the house. Now I need to wait 3-5 days before anyone returns my call. Submit your complaint or review on Rooms To Go. Well, long story short, after being given 3 separate delivery dates and times which rooms to go failed to show or even call. We've had to spend 4 separate days either waiting for the new cabinet to arrive or on the phone explaining the issue with the store mgrs directly. Most of those complaints stemmed from product/service issues as well as delivery issues. 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